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Stonevoice Application Suite 2011.6.1 (June 2011)

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This version is available for Cisco CallManager and CallManager Express only.

This release is 64bit compatible: Windows Server 2008 Server 64 bit (Standard, Enterprise and Foundation) are supported

Users management
 

  • New: the primary extension is shown on the users list


Blue's CTI Server / Attendant Server

  • Performance improvement: up to 50 clients with 5000 monitored internals per server
  • New: on Blues Attendant Enterprise, the Dashboard shows real time statistics for agents and queues
  • New: on Blues Attendant Enterprise, you can force a queue status (open/closed) through the left panel
  • New: compatibility with JAWS screen reading software (http://www.freedomscientific.com/)
  • New: support for visually impaired people certified by Istituto F. Cavazza

This version also includes several minor fixes

  • New: added support for Promelit softphone
  • New: added support for Alcatel OXE 4400
  • New: BLF can be disabled globally

Speedy

This version adds synchronized directories, in which the contacts are imported from a LDAP source, usually AD or Estos Meta Directories (LDAP, ODBC, MS Exchange, Lotus Domino...).
 

  • Fix: on some IP phone models, the query string parameter #DEVICENAME# generated errors
  • Fix: some Xml directory service buttons were not localized


Stonelock

  • New: the phone lock status is shown on the prompt in IP phones that do not have a phones status area on the display, including 7940 and 7960 models
  • Fix: after an IP phone restart, the lock status was not shown


StoneFax

This release adds integration with Speedy
 

  • New: EmailToFax integration with Speedy. You can use a Speedy directory name in the email subject and the same fax will be sent to all the contacts in that directory
  • New: you can now send faxes entering the recipient in the to: field with this syntax: 01234567#stonefax.yourdomain.com. Email server configuration required
  • New: WebToFax integration with Speedy directories
  • New: Windows Server 2008 Server 64 bit (Standard, Enterprise and Foundation) support


QueueManager Enterprise

This release adds the ability to set detailed user permission for each queue. Available profiles are: Queue Base Agent, Queue Advanced Agent, Queue observer, Queue manager, Queue supervisor. Please see the documentation for details.
 

  • Performance improvement: up to 120 channels per server / 240 camp-on queues
  • New: Added checkbox to temporarily disable a queue
  • Change: minor improvements on the web interface
  • Change: Now adding an holyday always shows the choice for incoming calls behavior
  • Fix: The termination cause "LoopDetected" was not localized on the reports
  • Fix: Restore default settings didn't work on some pages
  • Fix: minor changes on the reports
  • Fix: You cannot select a user without primary extension as agent

 


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