This version is available for Cisco CallManager and CallManager Express only.
This version is available in English and Italian only.
General
- New: Multi-language package. During installation you are asked for the language you want to use for the web interface and the audio messages. This will be the default for all users.
- New: Per user language preference which overrides the default.
- New: added support for cloud installation. The license wont expire if you upgrade your VMware host version or when the host changes dynamically.
Ivory
- Change: The "two levels menu" script can return from the second level to the first level pressing *
- Fix: Minor fixes to the "Multilevel" script
QueueManager Enterprise
This version releases the Camp-On feature
- New: Long wait message configuration
- Fix: a 'Queue Agent' must not see other agents and their status
- Fix: session expired on the QME service start/stop page
- Fix: sometimes the default behavior could not be inherited
- Fix: you could select as agents only the users who have a primary extension
- Fix: in some cases the distribution list was loaded twice
- Fix: The agent who reserved a call could not pick up
- Fix: Some parameters were not loaded at runtime
- Fix: CDR generation - possible problem on blind transfer
- Fix: Wrong number of waiting calls reported